Store Policies and Shipping


Shipping

All items are shipped USPS Priority Mail within the U.S. and are tracked. Priority mail cost is a flat rate of $6.80. All orders over $150 are shipped free with the code FREESHIP150.   Typically, items in stock be shipped within 3 days.  Backordered items can take up to 2 weeks to ship.  Priority Mail typical ships within 1-3 days.

We do currently ship internationally, but the cost may vary depending on where the item is shipped. Insurance is recommended on all International orders.  Please contact us for your shipping options.  Please allow 2 weeks for international shipping.

Package Pick-Up

If you live in the Oklahoma City area or will be in the area, we will gladly allow you to pick your item up.  Please contact us for any package pick-ups.

Returns

Our goal is to keep all of our customers happy campers!  If you are unsatisfied with your purchase for any reason, please contact us by email at jen@jenniferwoodsjewelry.com so that we know why you are unhappy and can best serve you.  We will gladly accept returns for any purchase within 7 days as long as the piece is unworn and in original condition.  Just give us a heads up that you will be returning your purchase, and we will refund your money as soon as we receive the return.

We do not accept returns on sale or custom items.

Damaged Goods

If the product arrives damaged, please let us know immediately so we can send another to you and/or refund your money.  We require that all damaged items be sent to us before a full refund will be issued.